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You are here: Homepage > FOI Fundamentals > Making a Request > Grant or Refusal

After receiving a request for information, the Information Manager may

  • Grant access
  • Extend the time for response
  • Refuse access
  • Defer access

Public authorities must give a reason for the decision if they defer, extend or refuse access and inform the applicant of the right of internal review or appeal. In some cases, they may grant partial access to a section or sections of a document and sever the parts that are exempt under the Law (s.12).

On what grounds can a request be refused?

A public authority does not have to release records if:

  • The information is exempt under the Freedom of Information Law;
  • The information is excluded from the Freedom of Information Law;
  • The information is prohibited from disclosure by another law in the Cayman Islands;
  • The authority does not have the information,
    • before a public authority can come to this conclusion, the Information Manager MUST check if another public authority might have the requested information;
  • The amount of work it would take to respond to your request amounts to an unreasonable diversion of the public authority's resources;
  • The authority believes your request is "vexatious,"
    • this term could be used to describe a request that is clearly intended to disrupt the authority's work rather than a genuine desire for information;
  • You have not provided enough detail for the authority to identify and find the information,
    • the public authority can ask you to clarify your request before they deny it on this basis, and the maximum thirty calendar days response time starts when the Information Manager receives those extra details from you.

If a public authority is withholding all or some of the information that you have asked for they must tell you why, for example, to protect national security or someone's health and safety.

Last Updated: 2008-11-20